Terms of service
Last Updated: 25/01/2025
Neuropic is a trading name of PeakFlowSpace Ltd. Throughout this site, the terms 'we', 'us', and 'our' refer to PeakFlowSpace Ltd.
- Agreement to Terms
Welcome to PeakFlowSpace! These Terms of Service ("Terms") govern your use of our website, peakflowspace.com/ neuropicpro.com (the "Site"), and your purchase of any products from us. By accessing our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms, including those additional terms and policies referenced herein and/or available by hyperlink. Please read them carefully.
2. Use of Our Website
You agree to use this Site for lawful purposes only. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site or its content without express written permission from us.
3. Health & Medical Disclaimer This is a critical term of service. Please read carefully.
Not Medical Advice: The information on this Site and the products sold, including Neuropic Pro Gummies, are not intended to diagnose, treat,cure, or prevent any disease. The statements on this Site have not been evaluated by the Food and Drug Administration (FDA) or the UK's Medicines and Healthcare products Regulatory Agency (MHRA).
Consult a Healthcare Professional: Neuropic Pro Pro Gummies are a food supplement. You should always consult with a qualified healthcare professional before starting any new supplement, especially if you are pregnant, nursing, have a pre-existing medical condition, or are taking any medication.
Personal Responsibility: Your use of our products is at your own risk. Do not exceed the recommended dose.
Results May Vary: Individual results from using our supplements can vary from person to person. We do not guarantee any specific outcomes.
Check Ingredients: It is your responsibility to check the full list of ingredients on the product page and product packaging for any potential allergens.
Information Accuracy: We strive to ensure the information on our Site is accurate and up-to-date, but we do not warrant that product descriptions or other content are complete or error-free.
4. Our Products
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice.
5. Purchases, Payments, and Subscriptions
Orders: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
Accurate Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Payment: Payments are processed securely through our third-party payment processors via the Shopify platform.
Subscriptions & Pre-orders: If you purchase a product on a subscription or pre-order basis, your purchase is also governed by our Subscription Policy.
6. PeakRewards™ Loyalty Program
Membership in PeakRewards™ is free and automatic upon creating a customer account. By participating, you agree to the following terms:
No Cash Value: Points earned are promotional in nature, have no cash value, and cannot be exchanged for cash or transferred to others.
Right to Modify: We reserve the right to modify point values, earning rates, redemption tiers, or eligible products at any time without prior notice.
Termination: We reserve the right to terminate the program at any time. In the event of termination, we will endeavor to provide reasonable notice to allow for the redemption of existing points, though this is not guaranteed.
Expiration: Points expire after 12 months of inactivity.
Abuse: We reserve the right to revoke points or suspend accounts where we suspect abuse (e.g., self-referrals, fake reviews, or multiple accounts).
7. Digital Products - License of Use
When you purchase a digital product (e.g., Notion template, PDF), we grant you one limited, personal, non-exclusive, non-transferable licence for your personal use only. You agree not to copy, reproduce, share, sell, or distribute our digital products to any third party.
7. Shipping and Returns
All purchases of physical products are subject to our Shipping Policy. All requests for refunds and returns are governed by our Returns Policy. Please review these policies to understand our practices.
8. Intellectual Property
All content on this Site, including text, graphics, logos, images, and product names (such as "Neuropic Pro"), is the property of PeakFlowSpace and is protected by UK and international copyright laws.
9. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our Site will be uninterrupted, timely, secure or error-free. The products sold on this Site are provided 'as is' without any representation, warranties or conditions of any kind, either express or implied. To the fullest extent permitted by law, in no case shall PeakFlowSpace, our directors, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of the Site or any products procured using the Site.
10. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.
11. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.
12. Contact Information & Legal Notices
For Customer Support & Returns:
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Email: support@neuropicpro.com
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Online: Contact Us online form
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Returns: Do not mail items to our office addresses. Returns are processed at a separate facility. Please contact support to receive the correct returns authorization and address.
Registered Company Details (Statutory Information):
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Registered Office: PeakFlowSpace Ltd, 4 Green Lane Business Park, 238 Green Lane, New Eltham, London, SE9 3TL
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Company Number: 16032272 (England & Wales)
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Administrative Line: 07401791211 (Strictly no customer support)