Frequently Asked Questions

Neuropic Pro is formulated for adults who want to feel sharper and more consistent every day. It's ideal for students, professionals, creatives, and anyone looking for a smarter daily routine.

It is not recommended for:

• Individuals under the age of 18
• Pregnant or breastfeeding women

If you have a pre-existing medical condition or take prescription medication, we strongly recommend consulting with your healthcare professional before use.

Neuropic Pro is formulated to be inclusive of many dietary needs.

It is:

• Vegan & vegetarian friendly (pectin-based, no gelatine)
• Halal & Kosher compliant
• Gluten-free & Nut-free
• Free from common allergens (dairy, soy, eggs)

Yes, you can.

However, each daily serving (2 gummies) contains 150mg of natural caffeine from Guarana. We recommend being mindful of your total daily caffeine intake from all sources.

It's recommended to reduce coffee at the same time to gain the steady, jitter free focus.

Many users find that the smooth, sustained energy from Neuropic Pro™ naturally reduces their desire for extra coffee, especially in the afternoon.

We recommend taking 2 gummies per day.

Most customers take them in the morning to fuel their day, or in the early afternoon to beat the post-lunch slump.

Some take one when waking, and another when they need to focus the most. Some only need one a day.

Consistency is key — taking them at the same time every day helps your brain get into a rhythm.

Most people notice a clean energy lift within 30–60 minutes. The initial feeling is a calm, clear alertness with no jitters and no hard crash.

You'll likely find it easier to get going and stay in the zone. With daily use, long-term ingredients like Lion's Mane and Choline build on that foundation as part of your daily routine.

Neuropic Pro™ is made from natural ingredients and is generally very well-tolerated. The formula is designed to be smooth, but we advise being aware of two possibilities:

• Caffeine Sensitivity: As with any caffeinated product, those sensitive to caffeine may experience restlessness if taken too late in the day.
• Xylitol: The natural sweetener xylitol can cause mild digestive upset in some individuals if consumed in excess.

All ingredients are dosed at safe, effective levels, meaning side effects are rare when taken as recommended.

UK Shipping

We offer free tracked UK shipping on all orders via Evri Next Day. Delivery is typically 1–2 working days after dispatch. An upgrade to Royal Mail Tracked 24 is available for faster delivery.

Dispatch times

Orders are packed and dispatched once daily at around 12:30pm (Monday to Friday):

• Orders placed before 12:30pm are usually dispatched the same working day
• Orders placed after 12:30pm are usually dispatched the next working day

Tracking

Once your order ships, you'll receive a dispatch email with your tracking link.

Orders aren't packed or dispatched on weekends or UK bank holidays. Orders placed after 12:30pm on Friday or over the weekend are dispatched on the next working day.

International Shipping

We ship to the US, EU, Canada, Australia, and New Zealand. Delivery is typically 5–10 working days after dispatch (varies by destination). Once shipped, you'll receive a dispatch email with tracking details. You can also check our Shipping Policy for more details.

We're so confident you'll love Neuropic Pro™, we offer a full 60-day money-back guarantee so you can try it 100% risk-free.

How the Guarantee Works 🛡️

• Applies to your first purchase of this product only.
• Applies to one pack only.
• You are welcome to open one pack to try over the 60 days.
• If you're not satisfied, simply email us. We will refund you in full — no hassle, no hoops.
• If you purchase more than one pack, we will either happily refund you only the first one, or you may return the additional packs in saleable condition for a change of mind refund. See details in our Refund Policy.

Your subscription is the smartest way to ensure you never run out, securing a permanent 25% discount and locking in your price against any future increases.

Total Flexibility 🔄

Your secure customer portal is open 24/7. You can easily:

• Change your next delivery date
• Swap products
• Skip a renewal
• Cancel anytime (no questions asked)

Free Shipping 📦

Every renewal order ships free.

Important Reminder 🛑

Any changes or cancellations must be made at least 48 hours before your next scheduled billing date.

See our full Cancellation Policy for details.

Each pouch contains 60 gummies, which is a one-month supply at the recommended dose of two per day.

Your subscription management is designed for complete control and security right from your phone or computer.

You can manage everything through your secure customer portal (just sign in with the same email used for your order).

• Total Flexibility: From your portal, you can easily skip a month, change your next billing date, or cancel at any time.
• Need help? If you have any trouble accessing the portal or need to make an urgent change, just email our dedicated support team at support@neuropicpro.com.

PeakRewards™ is our way of saying thanks for your consistency. You earn 5 Points for every £1 you spend, and you can turn these points into vouchers to save money on future orders or subscription renewals.

On top of that, you can stack up hundreds of bonus points by leaving a review, referring a friend, joining our newsletter, or following us on social media — meaning your balance builds faster than you might think.

You automatically earn 5 Points for every £1 you spend on every order and every subscription renewal.

You can also earn Bonus Points for:

• Leaving an honest review (and even more for a video review)
• Referring a friend
• Joining our newsletter
• Following us on Facebook or TikTok
• Celebrating your birthday

Not in the UK? Your points are calculated based on the GBP (£) value of your order. For example, if you spend approx $13 USD (which is roughly £10), you will earn 50 Points.

The maths are simple: 100 Points = £1.00 off. If you have 1,000 points, you have a £10.00 voucher waiting for you.

Not in the UK? Don't worry! When you create a voucher (e.g., £10), our system automatically converts it into your local currency (USD, EUR, etc.) at the checkout using the live exchange rate. You still get the full value.

You can redeem your points in three simple steps:

1. Log in to your account and go to the "Ways to Redeem" tab in the Rewards menu.
2. Select the amount you want to swap to generate a unique discount code.
3. You can paste this code at checkout for a new order, or add it to your existing subscription.

Yes!

First, generate a voucher code in the rewards panel.

Then, go to your "Subscriptions" tab, click on your active subscription card to view details, and paste the code into the "Discount Code" box to apply it to your next renewal.

No limit! Go ahead and earn as many as you can.

(Note: Points expire after 12 months of inactivity.)

Yes. Quality and transparency are our top priorities.

Our product is made in the UK under strict GMP standards, and we send a sample from every single batch to an independent lab to test for purity and safety.

Read more: Our Commitment to Quality & Purity

Yes. Neuropic Pro™ is designed for daily, long-term use with no cycling required. All active ingredients are natural, research-backed, and dosed at effective, safe levels.

As with any supplement, we always recommend checking with your healthcare professional first. This is especially important if you are taking any prescription medication, to ensure there are no potential interactions.